Effective Date: October 2025

ZTinting Guy respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following personal information when you interact with us:
Name
Email address
Phone number
Residential or business address
Images or files you upload (e.g. window photos)
Any other personal information you provide in enquiries or quote requests

We may also collect non-identifiable information about your interaction with our website (e.g. via cookies or analytics tools).

2. How We Collect Your Information

We collect information through:
Website contact forms and quote requests
Phone or email communication
Direct enquiries or service bookings
Uploaded images or files for quotes

3. How We Use Your Information

Your information may be used to:
Respond to enquiries or provide quotes
Book and deliver our tinting services
Improve customer service and user experience
Maintain internal records
Comply with legal obligations

We will never sell your information or share it with third parties for marketing purposes.

4. Storage and Security

Your information is stored securely and only accessible by authorised personnel. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, modification or disclosure.

5. Third-Party Services

We may use third-party services to help us operate our business (e.g. email platforms, website hosting, analytics). These services may collect or store data in accordance with their own privacy policies.

6. Cookies & Website Analytics

Our website may use cookies to enhance your experience and collect anonymous usage data. This may include information about how you use our site, what pages you visit, and your device type.
You can adjust your browser settings to reject cookies, though this may affect your experience on our site.

7. Accessing and Correcting Your Information

You can request access to the personal information we hold about you or ask for corrections by contacting us at:
Email: info@ztintingguy.com.au
Phone: 0458 666 668
We’ll respond to your request within a reasonable timeframe.

8. Complaints

If you believe we have breached your privacy rights, please contact us and we will investigate the matter promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Policy Updates

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.